Terms of service

Old Towne Terms of Service

Effective Date: August 24, 2025
Last Updated: August 24, 2025

1. Acceptance of Terms

By accessing or using the Old Towne website, placing an order, or engaging with our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or purchase our products.

2. Eligibility

You must be at least 18 years of age or have parental/guardian consent to use our services and make purchases. By using our website, you represent and warrant that you meet these eligibility requirements.

3. User Account Responsibilities

Your Rights:

Access your account information at any time
Request correction of inaccurate personal information
Delete your account upon request
Receive notifications of any security breaches affecting your data
Opt-out of marketing communications

Your Responsibilities:

Provide accurate, current, and complete information
Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activities occurring under your account
Update your information to keep it current

4. Intellectual Property Rights

Old Towne's Rights:

All content on this website, including designs, logos, text, graphics, images, and software, is the property of Old Towne or its licensors
Our trademarks, service marks, and trade dress are protected under applicable laws
All product designs, patterns, and artwork remain our exclusive property

Your Rights:

A limited, non-exclusive, non-transferable license to use our website for personal, non-commercial purposes
The right to share product images on social media with proper attribution
Fair use of our content for personal reviews or recommendations

Prohibited Uses:

Reproducing, distributing, or creating derivative works from our content without permission
Using our intellectual property for commercial purposes
Reverse engineering or attempting to extract source code
Using automated systems or software to extract data from our website

5. Product Information & Pricing

Old Towne's Rights:

Modify product prices without prior notice
Correct pricing errors and cancel orders placed at incorrect prices
Limit quantities purchased per customer
Discontinue products at any time

Your Rights:

Receive products as described at the price confirmed at checkout
Be notified of any significant changes to your order
Receive a full refund if we cannot fulfill your order

6. Order Processing

Old Towne Reserves the Right to:

Accept or decline any order for any reason
Cancel orders due to product unavailability, pricing errors, or suspected fraud
Request additional verification for high-value orders
Limit or prohibit orders to certain addresses

You Have the Right to:

Receive order confirmation and tracking information
Cancel orders before shipment (subject to our cancellation policy)
Receive the exact products ordered or a full refund

7. User Conduct

Users agree NOT to:

Use our services for any unlawful purpose
Violate any local, state, national, or international law
Infringe upon others' intellectual property rights
Transmit any harmful code, viruses, or malware
Attempt to gain unauthorized access to our systems
Harass, abuse, or harm our staff or other customers
Make fraudulent purchases or engage in payment fraud
Resell our products without written authorization

8. Privacy & Data Protection

Your Rights:

Access the personal information we hold about you
Request correction or deletion of your personal data
Opt-out of data collection where legally permitted
Receive clear information about how we use your data

Our Rights:

Collect necessary information to process orders and improve services
Use anonymized data for analytical purposes
Share information with service providers necessary for operations
Comply with legal obligations regarding data disclosure

For complete details, please review our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law:

Old Towne is not liable for indirect, incidental, special, or consequential damages
Our total liability shall not exceed the amount paid for the product in question
We are not responsible for delays or failures due to causes beyond our reasonable control

10. Indemnification

You agree to indemnify and hold Old Towne, its officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from:

Your violation of these Terms
Your misuse of our products or services
Your violation of any third-party rights
Any fraudulent activity on your account

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Process

Informal Resolution: Contact us first at oldtowneco13@gmail.com to resolve disputes informally
Mediation: If informal resolution fails, both parties agree to attempt mediation
Arbitration: Unresolved disputes will be settled by binding arbitration in Orange County, California
Small Claims: Either party may pursue claims in small claims court if eligible

Your Rights in Disputes:

30-day notice period before initiating formal proceedings
Right to opt-out of arbitration within 30 days of accepting these Terms
Right to participate in class actions where not prohibited by law

12. Product Warranties & Disclaimers

What We Guarantee:

Products free from defects in materials and workmanship for 30 days
Accurate product descriptions to the best of our ability
Safe packaging and shipping practices

Disclaimers:

Products are provided "as is" beyond our stated warranty
Color variations may occur due to monitor settings
Sizing may vary slightly from stated measurements
We do not guarantee products will meet all individual expectations

13. Modifications to Terms

Our Rights:

Update these Terms at any time with notice on our website
Modify our services, policies, or procedures as needed

Your Rights:

Be notified of material changes via email or website notice
Discontinue use if you disagree with modified Terms
Continue using existing Terms for pending orders

14. Termination

Old Towne May Terminate Accounts for:

Violation of these Terms
Fraudulent or illegal activity
Abuse of return or refund policies
Threatening or harassing behavior

You May Terminate by:

Requesting account deletion at any time
Ceasing to use our services
Unsubscribing from all communications

15. Electronic Communications

By using our services, you consent to receive electronic communications from us. These electronic communications satisfy any legal requirements for written communication.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, along with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and Old Towne regarding the use of our services.

18. Contact Information

Old Towne
33861 Alcazar Drive, #B
Dana Point, California 92629
United States

Email: oldtowneco13@gmail.com
Phone: 714-499-5933
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM PST

19. California Consumer Rights

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). For more information, please refer to our Privacy Policy or contact us directly.

20. Accessibility

We are committed to making our website accessible to all users. If you experience any difficulty accessing our website or services, please contact us for assistance.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Old Towne reserves the right to update these Terms at any time. Continued use of our services following any changes constitutes acceptance of the modified Terms.